A Court in Summit County, Ohio recently ordered an Ohio car dealership to refund the entire purchase price for a car sold with frame damage to my client from West Virginia. The dealership sold a 2009 Nissan Murano for over $15,000. When my client tried to trade the car to another dealership months later, he was given a car history report that listed frame damage.
The Consumer Protection Financial Bureau just adopted a new rule affecting class action clauses and mandatory arbitration. The new rule prohibits class action bans in arbitration clauses by financial service firms in consumer contracts and requires reporting of results of individual arbitrations. Arbitration and class action bans appear in most consumer contracts for services such as credit cards, banking, car loans, internet providers and cell phones but most consumers do not realize the impact or even the existence of these clauses in contracts.